Frequently Asked Question

This known error is caused by a Windows existing shortcut bug.

Case 1: the "client.connection" file DOES EXIST under the client installation path.

1. Try running client.exe directly from the installation path. (Do not use the shortcut from your desktop)

Case 2: the "client.connection" file DOES NOT EXIST under the client installation path.

1. Run ccm.exe under the client installation path.
2. Config the correct API Key, Server IP, and Port then click on the "Save" button.
3. The new client.connection should be generated by ccm.exe within the same folder.
4. Re-luanch the "client.exe".