Frequently Asked Question

The banner does not appear for all user accounts on the same computer
Last Updated about a month ago

This issue pertains to an application shortcut.

There are two types of shortcuts:

  1. If you need the CICB-Client run for the currently logged-in user, please copy the shortcut to:
    Run App -> shell:startup
    (aka.C:\Users\userA\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\)
    where the userA is your current logged-in user account name.
    image
    Then, you can copy the shortcut into the pop-up folder.

  2. If you need the CICB-Client run for all users, please copy the shortcut to:
    Run App -> shell:common startup
    (aka. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\)
    image
    Then, you can copy the shortcut into the pop-up folder.

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