Frequently Asked Question

The banner does not appear for all user accounts on the same computer
Last Updated 11 months ago

This issue pertains to an application shortcut.

There are two types of shortcuts:

  1. If you need the CICB-Client run for the currently logged-in user, please copy the shortcut to:
    Run App -> shell:startup
    (aka.C:\Users\userA\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\)
    where the userA is your current logged-in user account name.
    image
    Then, you can copy the shortcut into the pop-up folder.

  2. If you need the CICB-Client run for all users, please copy the shortcut to:
    Run App -> shell:common startup
    (aka. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\)
    image
    Then, you can copy the shortcut into the pop-up folder.

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