Frequently Asked Question

Yes. A Software Portal account is required for connected CICB licensing workflows, including obtaining a plan, binding or redeeming a Server ID, downloading a license file, and managing renewal or cancellation when the selected plan supports those actions.

License duration and renewal vary by plan. Review the current terms displayed in the Portal; do not assume every license lasts one year.

For an Air-Gapped Isolated LAN deployment, the authorized license file can be transferred through the organization's approved offline process. The isolated CICB host does not need direct access to the public Portal.