Frequently Asked Question
How to update my payment or account information?
Last Updated about a month ago
Due to the limitation of payment gateway restrictions, customer_id/payer_id cannot change while the subscription is in session. Our system does not store any customer payment information.
But, if you need to update your payment due to a lost card, an expired card, or a user account change, you can:
- Let the current subscription expire on the last day of your subscription.
- Resubscribe using your new payment information or account information.